Buy directly from the manufacturer     —     Original spare parts          Regularly attractive offers     —      From € 50 no shipping costs

Privacy policy

 
 

Privacy Policy Online Shop
Status TS 29.9.2020

Responsible for the processing of data is:

Wesco International BV
Escudostraat 2
NL-2991 XV Barendrecht
info@wesco-shop.com
Phone: 31 (0)10 483 68 07

Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

 

1. ACCESS DATA AND HOSTING

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) 1 lit. f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

HOSTING

The services for hosting and displaying the website are partly provided by our service providers on the basis of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

2. DATA COLLECTION AND USE FOR PROCESSING THE CONTRACT, ESTABLISHING CONTACT AND FOR OPENING A CUSTOMER ACCOUNT

We collect personal data that you voluntarily submit to us when you place an order or contact us (e.g. via contact form or by email). Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request and you would otherwise not be able to complete your order or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to Art. 6 (1) (b) GDPR.

As far as you have given your consent according to Art. 6 (1) (a) GDPR by creating Your customer account, we use Your data for the purpose of opening the customer account. You will find further information on the processing of your data, in particular on forwarding the data to our service providers for the purpose of order and shipping processing, in the following sections of this privacy policy. Upon contract completion, any further processing of your data will be restricted, and your data will be deleted upon expiry of any retention period applicable under relevant regulations according to Art. 6 (1) lit. c) GDPR, unless you expressly agree to the further use of your data according to Art. 6 (1) lit. a) GDPR or we reserve the right to otherwise use your personal data in the scope and manner permitted by law, of which we inform you in this privacy policy. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified in this privacy policy or use the relevant function available in the customer account.

 

3. DATA PROCESSING FOR THE PURPOSE OF SHIPMENT

We forward your data to the shipping company within the scope required for the delivery of the ordered goods according to Art. 6 (1) (b) GDPR.

 

​​​​​​​The same applies to the transfer of data to our manufacturers or wholesalers where they take over the shipment for us (drop shipping). ​​​​​​​These are considered to be shipping companies within the meaning of this privacy policy.

 

DATA TRANSMISSION TO A SHIPPING PROVIDER FOR THE PURPOSE OF SHIPMENT NOTIFICATION

Provided that you have given us your explicit consent, during or after your order, we will forward your e-mail address and phone number in accordance with Art. 6 (1) (a) GDPR to the selected shipping provider in order to enable them to contact you for the purpose of shipment notification or coordination prior to shipment.

This consent may be withdrawn at any time by sending a message to the contact information described in this privacy policy or directly to the shipping provider using the contact address listed below. After consent withdrawal, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we have reserved the right to use your data for other purposes which are permitted by law and about which we inform you in this privacy policy. ​​

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. DATA PROCESSING FOR THE PURPOSE OF PAYMENT

As part of the payment process in our online shop, we work together with these partners: payment service providers

 

4.1 DATA PROCESSING FOR THE PURPOSE OF TRANSACTION PROCESSING

Depending on the selected payment method, we forward the data necessary for processing the payment transaction to our technical service providers, who act for us on the basis of processing on our behalforto the authorised credit institutionsor to the selected payment service provider insofar as this is necessary for the payment process. This serves the fulfilment of the contract according to Art. 6 (1) (b) GDPR. In certain cases, payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via technical solution within the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMISATION OF OUR PAYMENT PROCESSES

We may forward other data to our service providers, which they use for the purpose of fraud prevention and to optimise our payment processes (e.g. invoicing, processing of contested payments, accounting support) together with the data necessary to process the payment as our processors.

This serves to safeguard our legitimate interests in fraud prevention or an efficient payment management in accordance with Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests.

 

5. MARKETING VIA E-MAIL

5.1 E-MAIL ADVERTISING UPON SUBSCRIPTION TO THE NEWSLETTER

If you subscribe to our newsletter, we will regularly send you our email newsletter based on your consent according to Art. 6 (1) (a) GDPR, using the data required or disclosed by you separately for this purpose.

​​​​​​​You can unsubscribe from the newsletter at any time. This can either be done by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to the further use of your data or we have reserved the right to use your data for other purposes that are permitted by law and about which we inform you in this privacy policy.

 

5.2 NEWSLETTER MAILING

The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address. ​​​​​​​If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

5.3 SENDING REVIEW REQUESTS BY E-MAIL

If you have given us your explicit consent to do so during or after placing your order in accordance with Art. 6 (1) (a) GDPR, we will use your e-mail address to request an review of your order via the review system we use. This consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request.

 

The review requests may also be sent by our service providers on the basis of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

6. COOKIES AND FURTHER TECHNOLOGIES

GENERAL INFORMATION

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies). We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of visit, device and browser information as well as information on your use of our website (e.g. information on the contents of the shopping basket). This serves to safeguard our legitimate interests in an optimised presentation of our offer in accordance with Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests.

Marketing Cookies: ​​​​​​​These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.

Essential cookies: These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

 

Functional cookies: These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests).

 

In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

 

You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]

 

If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy or

 

7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYTICS AND ADVERTISING PURPOSES

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "cookies and further technologies". Further information including the legal basis for data processing can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

7.1 USE OF GOOGLE SERVICES

We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision with respect to the USA by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymisation before being stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy [https://policies.google.com/privacy?hl=en].

 

GOOGLE ANALYTICS

For the purpose of website analytics, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this purpose. Your IP address will not be merged with other data from Google. The data processing is based on a data processing agreement with Google.

 

In order to optimize the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data sharing to Google within the scope of these data sharing settings is based on an additional agreement between the data controllers. We have no influence on the subsequent data processing by Google.

GOOGLE ADS

For advertising purposes in the Google search results as well as on the websites of third parties, the so-called Google Remarketing Cookie is used when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information on your use of our website), by means of a pseudonymous cookie ID and on the basis of the pages you visit. Any further data processing only takes place if you have activated the setting "personalised advertising" in your Google account. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

7.2 USE OF FACEBOOK SERVICES

USE OF FACEBOOK PIXEL

We use the Facebook pixel within the framework of the technologies of Facebook Ireland Ltd [https://en-gb.facebook.com/facebookdublin/], 4 Grand Canal Square, Dublin 2, Ireland (hereafter "Facebook") as described below. The Facebook pixel is used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration), from which user profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services associated with website use, in particular personalised and group-based advertising. We have no influence on data processing by Facebook and only receive statistics based on Facebook pixels.

The information automatically collected by Facebook technologies about your use of our website is usually transferred to a server of Facebook, Inc. 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. The data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information about data processing by Facebook can be found in Facebook's privacy policy. [https://en-gb.facebook.com/policy.php]

FACEBOOK ADS

We use Facebook Ads to promote this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users.

8. INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE

This is necessary to safeguard our legitimate prevailing interests in an optimal marketing by ensuring the safety of your purchase according to Article 6 (1) f GDPR. The Trustbadge and the services advertised with it are an offer of the Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The Trustbadge is made available by a CDN provider (Content-Delivery-Network) as part of order processing. The Trusted Shops GmbH uses also service provider from the USA. An adequate level of data protection is guaranteed. Further information to the data security of the Trusted Shops GmbH can be found here [https://www.trustedshops.co.uk/imprint/].

 

When the Trustbadge is called up, the web server automatically saves a server log file which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. Individual access data are stored in a security database for the analysis of security problems. The log files are automatically deleted 90 days after creation at the latest.

 

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered for use. The contractual agreement made between you and Trusted Shops applies. For this purpose personal data is automatically collected from the order data. Whether or not you are already registered as a Trusted Shops customer is automatically checked by means of a neutral parameter, the e-mail address hashed by cryptological one-way function. The e-mail address is converted to this hash value, which cannot be decrypted by Trusted Shops before it is transmitted. After checking for a match, the parameter is deleted automatically.

This is necessary for the fulfillment of our and Trusted Shops' legitimate prevailing interests in the provision of the buyer protection linked to the specific order and the transactional review services in accordance with Art. 6 para. 1 s. 1 lit. f GDPR. Further details, including your right to object, can be found in the Trusted Shops Privacy Policy linked above and within the Trustbadge.

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops Trustmark and the collected reviews as well as to offer Trusted Shops products to buyers after an order.

9. SOCIAL MEDIA

OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, PINTEREST

If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's privacy policies linked below. Should you still require assistance in this regard, please contact us.

Facebook [http://www.facebook.com/about/privacy/] is provided by Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (hereafter "Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing in the context of a visit to a Facebook fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [http://www.facebook.com/legal/terms/information_about_page_insights_data].

Instagram [http://help.instagram.com/519522125107875] is provided by Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (hereafter "Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing in the context of a visit to an Instagram fan page is based on an agreement between joint controllers in accordance with art. 26 DSGVO. Further information (information on Insights data) can be found here [http://www.facebook.com/legal/terms/information_about_page_insights_data].

 

Pinterest [https://policy.pinterest.com/en/privacy-policy] is provided by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (hereafter "Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to and stored on a server of Pinterest, Inc, 505 Brannan St, San Francisco, CA 94107, USA. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

 

10. CONTACT POSSIBILITIES AND YOUR RIGHTS

Being the data subject, you have the following rights according to:

  * art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;

 * art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;

 * art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required * to exercise the right of freedom of expression and information;

    * for compliance with a legal obligation;

    * for reasons of public interest or

    * for establishing, exercising or defending legal claims;

 

 * art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as * the accuracy of the data is contested by you;

    * the processing is unlawful, but you refuse their erasure;

    * we no longer need the data, but you need it to establish, exercise or defend legal claims, or

    * you have lodged an objection to the processing in accordance with art. 21 GDPR;

  

 * art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;

 * art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

 

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our supplier identification.

Data protection Officer:
RA Guido Asshoff
Escudostraat 2
NL-2991 XV Barendrecht
gegevensbescherming@wesco-shop.nl


Right to object

If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.


 

WESCO Talkmaster App Privacy Statement
26 March 2021

Thank you for your interest in our WESCO Talkmaster App (hereinafter referred to as “Talkmaster App”) which allows you to control our “Talkmaster” product using your mobile device. We are committed to ensuring that your privacy is protected. The information below will explain in detail how your specific data are handled.

Section 1. Information on the collection of personal data

(1) Below we inform you about the collection of your personal data when you use our Talkmaster App. Personal data are all data which refer to you personally and by which you may be identified, e.g. name, address, email address, user behaviour etc.

(2) The data controller within the meaning of Article 4(7) of the European General Data Protection Regulation (GDPR) is M. Westermann & Co. GmbH, Bahnhofstr. 205, D-59759 Arnsberg. For further information please refer to our legal notice. You can contact our data protection officer, Mr Guido Asshoff, at datenschutz@wesco.de and via the information provided in our legal notice.

(3) If you contact us via email, we will store the data you provide (your email address and possibly your name and telephone number) in order to respond to any you queries you may have. We will delete any data thus obtained once their storage is no longer necessary or restrict their processing if there is a legal requirement to retain the data.

(4) Insofar as we intend to use your data for advertising purposes, we inform you below in detail of the relevant procedures. We also specify the criteria defined for the relevant storage period.

 Section 2. Your rights

(1) You have the following rights with regard to your personal data:

a) The right to access the personal data processed by us (Article 15 of the GDPR);

b) The right to rectification of your personal data if such data are inaccurate (Article 16 of the GDPR);

c) The right to erasure if your data are no longer necessary for the purposes for which they are processed and if the retention obligations no longer exist (Article 17 of the GDPR);

d) The right to restriction of processing under the conditions laid down in Article 18 of the GDPR;

e) The right to object to the processing of your data pursuant to Art. 21 of the GDPR if the data are processed on the basis of Article 6 para. 1(e) or (f) of the GDPR;

f) The right to data portability pursuant to Article 20 of the GDPR.

g) The right to withdraw your consent pursuant to Article 7(3) of the GDPR. Revocation of your consent does not affect the legality of any data processing performed on the basis of such consent given up until the revocation thereof.

You are entitled to assert such rights against us. For this purpose, please use the contact details provided in Section 1 herein above.

(2) In addition, you have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data by us. The competent supervisory authority in our case is

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
[North Rhine-Westphalia Commissioner for Data Protection and Freedom of Information]
Kavalleriestr. 2–4
40213 Düsseldorf
Phone: 0211/38424-0
Fax: 0211/38424-10
Email: poststelle@ldi.nrw.de

(3) If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation. Once you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate that legitimate reasons exist for the processing which override your interests, rights and freedoms or if processing serves for the establishment, exercise or defence of legal claims. This does not apply to the processing of personal data for direct marketing purposes. In that case we will no longer process your personal data for such purposes.

 Section 3. Processing of your data by third parties

(1) When you use the Talkmaster App, your personal data are processed on our behalf by the provider of the tuya.com platform, Tuya Inc, 75 E Santa Clara St, 6th Floor, San Jose, CA 95113, USA, as part of a so-called order processing. Processing by Tuya takes place exclusively on servers with locations within the European Union. Furthermore, Tuya is bound to our standards under data protection law through EU standard contractual clauses. For information on Tuya’s privacy policy, please go to “Privacy Policy” at www.tuya.com. The engagement of Tuya is based on our legitimate interest in an efficient and secure provision of the Talkmaster App in accordance with Article 6(1)(f) of the GDPR read in conjunction with Article 28 of the GDPR.

(2) Save as provided herein, we will share your data to only the extent necessary to operate the Talkmaster App and if we are legally permitted to do so, either because we have a processing authorization (Article 6 DSGO) or because it is shared with companies we have engaged to act as processors on our behalf.

 Section 4. Creating a Text Variable

(1) To use the Talkmaster App, you need to create a user account and provide your email address or mobile phone number and the country of your location. You thereby enter into a licence agreement with us which allows you to use the Talkmaster App. The processing of your data is necessary for the establishment and implementation of the licence agreement and is based on Article 6(1)(b) of the GDPR.

(2) If your user account is deleted or if the licence agreement is otherwise terminated, your data will be restricted for further processing. Upon expiry of any retention periods that may exist under tax laws or commercial laws etc., we delete your data unless you have expressly agreed to further use of your data or we are entitled to use your data beyond the scope of the original purpose. You can delete your user account at any time using a function provided for this purpose in the settings of the Talkmaster App.

 Section 5. Use of the Talkmaster App

(1) When you use the feedback and suggestion features in the Talkmaster App, we collect your email address, your mobile phone number, and your feedback content in order to resolve any issues you may encounter and address any device failures in a timely manner. The legal basis is your consent (Article 6(1)(a) of the GDPR); concerning your right to revoke any consent given, we refer to Section 2(1)(g) of this Privacy Statement; furthermore, the data processing is necessary for the implementation of the licence agreement and is based on Article 6(1)(b) of the GDPR.

(2) The Talkmaster App uses your location and/or sends you messages only if your consent has been requested and granted for this specific purpose. The legal basis is Article 6(1)(a) of the GDPR; concerning your right to revoke any consent given, we refer to Section 2(1)(g) of this Privacy Statement. We process information about your location for the purpose of distribution analysis (analysis of the geographical distribution of our “Talkmaster” product). We may send you messages to inform you about the Talkmaster App and/or the “Talkmaster”, such as technical innovations, updates, and the status of the device, and/or to inform you about changes to our Terms of Use or this Privacy Statement.

(3) Automatically collected information

• Device information: In order for you to be able to interact with your “Talkmaster” via your mobile device (smartphone, tablet) using the Talkmaster App, we automatically collect and process information about your mobile device including the MAC address, the IP address, information about the WLAN connection, the type and version of the operating system, the version number of the application, the push notification identifier, log files and mobile network information. We also automatically collect information about your Talkmaster including device name, device ID, online status, activation time, firmware version and upgrade/update information. The processing of your data is necessary for the execution of the licence agreement and is based on Article 6(1)(b) of the GDPR. The processing also serves to ensure, further develop, and improve the security and functions of “Talkmaster” and the Talkmaster App, in which we have a legitimate interest pursuant to Article 6(1)(f) of the GDPR.

• Log data: If you use our app, the system and exception logs may be uploaded.

• Information generated by “Talkmaster”: Opening and closing of the “Talkmaster” including date and time using the Talkmaster App and location of the product. We process this information for anonymised analysis of usage behaviour for the purpose of product improvement and determining correlations between product usage and product attrition. We have a legitimate interest in this pursuant to Article 6(1)(f) of the GDPR.

 Section 6. Erasure of your data

We generally delete your data when the purpose of processing has ceased to apply, when you have revoked your consent, and when legal obligations to process or store your data have ceased to apply.